HapticNav

Real-time Health Data Monitor For Children with Heart Diseases

Project Highlight.

People are susceptible to external influences and become positive or depressed, especially children. Remember in childhood, how many times you were fired up by a comic book hero and determined to study harder? This project combined software and hardware, and it is designed for parents whose children have cardiac disease. Using the notion of positive motivation and self-mapping, we create an animated character, “Little Raccoon”, to help parents to calm their children who might be afraid or reluctant to medical treatments.

This is a UX design competition project, as the team leader, I was responsible for competitor analysis, user interviews, quantitative analysis, storyboarding, and high-fidelity prototypes.

Timeline: Aug - Oct 2022

My Role: Competitior Analysis, User Interview, Questionnaire, Persona, Storyboard

Team: Clara Jiao, Cassie Chen, Kaito Wang, Afany

Tools: Figma, Adobe AfterEffect

Hapticnav App 

Hello, World!

Overview


The Story

There is a Little Raccoon living on another planet also suffering from a Broken Heart. His/Her cardiovascular health condition is closely related to that of kid through sync real-time monitoring data recorded by a smart model wearing on the chest.

Little Raccoon can accompany the kid to take medicine, record ECG and has regular check-ups in the hospital. Kid will be encouraged by the raccoon's optimism and strength. The smart medal, which are worn on the kid’s chest and need to be replaced every 14 days, can help doctors and parents monitor the child's status in daily life, assist emergency aids, and propose specific treatment plans.

Why Clubhouse fails within such a short period of time?
Can we revitalize it through proper UX design?

Discover

The Story

There is a Little Raccoon living on another planet also suffering from a Broken Heart. His/Her cardiovascular health condition is closely related to that of kid through sync real-time monitoring data recorded by a smart model wearing on the chest.

Little Raccoon can accompany the kid to take medicine, record ECG and has regular check-ups in the hospital. Kid will be encouraged by the raccoon's optimism and strength. The smart medal, which are worn on the kid’s chest and need to be replaced every 14 days, can help doctors and parents monitor the child's status in daily life, assist emergency aids, and propose specific treatment plans.

AFFINITY DIAGRAM

This affinity diagram of user interview clarified our focus on revising the content discovery, participation and podcast-like information integration.


DEFINE

Persona

User Journey Map

Pain Point

1 - Difficult to find more rooms of interest.

2 - Cannot catch up with the ongoing discussion promptly.

3 - Hard to precisely check back on previous contents.

IDEATE

BRAINSTROM

Based on the above discoveries, we brainstormed some potential features that can solve the pain points respectively.


VALUE PROPOSITION

1 - Difficult to find more rooms of interest.

2 - Cannot catch up with the ongoing discussion promptly.

3 - Hard to precisely check back on previous contents.

Case study: Tap to Translate

BRAINSTROM

Based on the above discoveries, we brainstormed some potential features that can solve the pain points respectively.


How Might We

add new features on Clubhouse
to help audience that are looking for insights
into certain topic gain knowledge and
information more efficiently?

PAPER WIREFRAME


USABILITY TEST

After developed the first version of low-fi prototype, we conducted an exhaustive usability test, and the findings were significant helpful.

ITERATION

Hallway:

Find the suitable room

5/6 participants had never started a room and seldom chat with people in the backchannel. They use Calender and Saved more.

5/6 participants had never started a room and seldom chat with people in the backchannel. They use Calender and Saved more.

After developed the first version of low-fi prototype, we conducted an exhaustive usability test, and the findings were significant helpful.

ITERATION

Hallway:

Find the suitable room

5/6 participants had never started a room and seldom chat with people in the backchannel. They use Calender and Saved more.

5/6 participants had never started a room and seldom chat with people in the backchannel. They use Calender and Saved more.

3/6 participants canont find the AI summaried viewpoints. We decided to add Onboarding instructions and make the interaction more straight-foward.

ITERATION

Hallway:

Find the suitable room

5/6 participants had never started a room and seldom chat with people in the backchannel. They use Calender and Saved more.

5/6 participants had never started a room and seldom chat with people in the backchannel. They use Calender and Saved more.

3/6 participants canont find the AI summaried viewpoints. We decided to add Onboarding instructions and make the interaction more straight-foward.

Final

Prototyping

Ongoing & Upcoming Events

Cards can be sorted in the “Ongoing” session. “Upcoming” displays all rooms with people you’ve followed. “Events” only show rooms that you subscribed; if you’ll be a speaker, the card turns into green.

Ongoing & Upcoming Events

Cards can be sorted in the “Ongoing” session. “Upcoming” displays all rooms with people you’ve followed. “Events” only show rooms that you subscribed; if you’ll be a speaker, the card turns into green.

Ongoing & Upcoming Events

Cards can be sorted in the “Ongoing” session. “Upcoming” displays all rooms with people you’ve followed. “Events” only show rooms that you subscribed; if you’ll be a speaker, the card turns into green.

Ongoing & Upcoming Events

Cards can be sorted in the “Ongoing” session. “Upcoming” displays all rooms with people you’ve followed. “Events” only show rooms that you subscribed; if you’ll be a speaker, the card turns into green.

Reflection

This was my first end-to-end UX project after deciding to switch from architecture to product design. It was a great experience to comprehensively practice my UX research and design skills through this project.

Our design attempted to implement a user-centered philosophy from soup to nuts. We started with four semi-structured interviews to understand the problem scope, and followed by an exhausted usability testing. Some users responded that it was a pleasant surprise to see their feedbacks were reflected or solved in the prototype. This made me feel proud and confident of becoming a UX designer.

Interestingly, Clubhouse refined some interfaces in the lastest version. Many of our ideas were proved to be needed. For example, the navigation bar at the bottom deleted online friends and backchannel, added upcoming events and personal center. Replays can be fast-forwarded according to the speakers.